Horsebridge Network Systems - Carrier Class Communication Network Specialists - Specialists in Core Network Synchronisation, Edge Network & Next Generation Synchronisation, Mobile Backhaul Solutions, Last Mile Connectivity Solutions and Management System Solutions
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Synchronisation of base stations in GSM and UMTS networks can Improve Quality of Service and reduce customer churn through reducing call drop off.

 Introduction

The mobile operator market is an aggressive and changing environment, customer retention is critical to the success and growth of a business.

Operators have worked hard to improve efficiency of customer support, service packages and network performance. However there are still problems customers will commonly quote the following three reasons for changing operator.

  1. Call drop out
  2. Poor or no network coverage in certain areas
  3. Level of customer support

Now from an engineering aspect customer support is another issue, network coverage is and has improved greatly, we are nearing total coverage. However the biggest problem is call drop out and is often the most visible frustrating quality of service issue a customer will encounter

 How can poor Synchronisation cause a call drop out?

The basis of any robust and reliable GSM / UMTS network is good quality synchronisation references. This is particularly applicable to base stations an area often overlooked in terms of synchronisation.

The accuracy of the synchronisation at the base station is critical to the cell hand over; the typical accuracy requirement is +/- 50 parts per billion ppb. This level of accuracy is required to ensure hand over between base stations without drop out. When a hand over occurs between two base stations the potential for frequency difference can be as high as 100ppb. This in turn can be equated to a Doppler shift of 100kph in vehicle speed.

If the mobile cannot react quickly enough to this Doppler shift the call will be dropped.

The problem

The majority of GSM base stations employ a system of clock recovery or retiming. The synchronisation reference is normally recovered from a fixed leased line typically E1 or T1, in reality this works reasonably well until there is a problem.

The mobile network operator will have no direct control over the leased line reference therefore quality of the synchronisation reference cannot be guaranteed (remember we are dealing with an accuracy of -/+50 ppb!).

Also if the lease line synchronisation reference is compromised the fault resolution time can be slow, difficult and costly. While this is happening the base station will at best have low quality oscillator in holdover mode providing frequency accuracy of around 10 x -5 meaning regular call drop outs at the user end.

Due to the changes in backhaul requirement relying on a leased fixed line for the provision of synchronisation is not feasible.

The Solution

In order for the mobile operator to maintain, directly control the synchronisation in their network and guarantee synchronisation quality a simple and very effective GPS based retiming solution can be used.

The GPS re-timer device retimes leased lines removing any transient movement in the synchronisation reference before it can cause a call drop out at the subscriber device. The GPS based devices are traceable to ITU-T Recommendation G.811 quality and adhere to that of the 50ppb quality required at the base station.

Additionally the GPS unit have higher grade built in oscillators to provide holdover protection in the event of lossof GPS reception, thus giving the mobile operator direct control of the synchronisation source and time to fix, without compromising Q.O.S to the user.

In field trials is has been demonstrated that the use of GPS re-timing devices at the base station reduce call drop out by 25%.

As such it is vital that the synchronisation plan of the wireless network is revisited and assessed, with a changing and more demanding wireless arena on the horizon GPS based devices will be critical to customer satisfaction and control of churn.

E-mail: info@horsebridge.net

Reducing Mobile Network Customer Churn - Application OverviewApplication Overview.


OSA453x Datasheet Oscilloquartz - OSA453x GPS Receiver Range
The existing and emerging standards in the world of mobile telecommunications and digital broadcasting demand the highest quality of synchronisation. A proper timing signal therefore becomes more and more important for media Centers as well as for cellular networks where location services such as E911 will have more importance.

The unique architecture of the OSA 453x Series is designed to maintain the strict CDMA holdover specifications. The OSA 453x Series are also a natural choice as a synchronisation source for UMTS, WCDMA and cdmaOne, as well as GPRS, CDMA and TDMA base station and mobile switches. Their 1 PPS and 10MHz outputs make them ideal for synchronising DAB/DVB equipment.

Common features
All models provide standard 1 PPS, 10 MHz and TOD (Time Of Day) outputs referenced to UTC1. All models include a highly accurate ovencontrolled oscillator, which filters the reference signal and provides a holdover quality comparable to that of an SSU in case of loss of external reference.

Oscilloquartz OSA 4530/1/2 GPS
The OSA 4530/1/2 GPS are GPS Receivers providing E1/DS1/2.048 MHz outputs according to ITU-T G.703-X. Models 4531/2 also accept an auxiliary E1/DS1/MHz reference as a robust alternative to GPS.

Oscilloquartz OSA 4533/4 GPS & OSA 4535/6 RTM
The OSA 4533/4 GPS and OSA 4535/6 RTM are Re-Timing Modules that re-time one E1 or DS1 traffic signal. Models 4533/4 take GPS as reference, while 4535/6 smooth out timing impairments from the traffic signal and therefore need no external reference.

Features:
• Fully compliant to ITU-T G.811 / Stratum 1 when locked to GPS
• Integrated high stability holdover functionality < 2x10-10 /day
• Holdover compliant to ITU-T G.812 type I, V, VI
• Output 10MHz, 1PPS
• Various outputs types (E1 / T1 / 2.048MHz)
• Re-timing of one E1 / T1 traffic signal

Benefits:
• Low cost GPS receiver module
• Compact reference for Cellular networks application like UMTS, GPRS and CDMA
• Re-timing of traffic, e.g. for transit switches
• Optimum clock for Wireless and wireline telecom sync requirements
• Ideal source for specialised ATM and LAN/WAN applications
• External input filtering capabilities

Horsebridge Services:
As well as supplying the OSA453x range, we also provide a host of supporting services, including:
Installation.
Commissioning.
Technical support.
Spares support.
Product training.

If you would like to know more about the OSA453x range, then why not contact us now.

XXXX DatasheetOscilloquartz OSA453x Datasheet


We value the feedback from our customers.

Here are just a few of the responses from our customers about our products and our service.


Product Supply, Implementation, Support & Training
January 2007

O2 We have been a customer of Horsebridge for a number of years receiving a variety of services including training, implementation support and product supply. Horsebridge have recently undertaken an upgrade on the synchronisation equipment within our network, as part of our ongoing network upgrade project. Throughout the deployment the Horsebridge team were professional and extremely adaptable towards any issues that arose. The end result has been the successful rollout and upgrade of our sychronisation network enabling us to continue the ongoing development of service provision to our customers.;
Transmission Operations, Access Network Operate, O2 Ireland


Consultancy, Evaluation and Testing Services
October 2006

Vodafone “ Any future migration to packet-based mobile backhaul will inevitably raise the issue of the provision of accurate timing information to base stations. Horsebridge's knowledge and experience of network synchronisation techniques is proving very valuable to Vodafone in their assessment of the available options. Our collaboration with Horsebridge's team of specialist consultants is ensuring that we understand the benefits, drawbacks and cost implications of each solution ." ”
Principal Research Engineer, Vodafone Group


Transmission Network Support Services
October 2006

“The network support services provided by Horsebridge have always been first class. Their dedication to the customer and high levels of competence have ensured that ntl has received the highest quality service at all times. Horsebridge command a great deal of respect within Operations which, in my view, is well deserved.”
Optical Network Support Manager, ntl:telewest


Consultancy, Product Supply, Deployment and Support
October 2006

ASR provides wireless, satellite, radio consultancy, WiMax consultancy and networking solutions for customers’ requirements worldwide. Based in the UK, ASR provides services globally, from the provision of equipment to the design and installation of turnkey solutions and networksASR Communications is one of the UK’s leading radio integration company’s who primary business is in the provision of extended network connectivity for triple play services to a wide ranging customer base. ASR has been able to enjoy growing success because of the exploitation of newer, more cost effective and innovative technologies. Horsebridge has been a substantial driver in providing ASR with radio products that are at the forefront of their class. Horsebridge is not only paving the way in radio technology, but has also shown their ability to react immediately in the creation of tailored solutions for retiming older and more tired technologies. Steve Mills, Sales Director, ASR, comments, “Horsebridge has given me the confidence to stand up and commit to my customers in the full knowledge that the technology on offer will cope with their demands for today and further increase productivity for tomorrow. The Horsebridge promise to deliver leadingradio products has been delivered time and time again”
Sales Director, ASR Communications Ltd


Consultancy, Product Supply, and Training
March 2006

Kazaktelecom - The largest telecom operator in Kazakhstan“We have purchased Horsebridge Sync Architect and undertaken training from Horsebridge for the product and Synchronisation Network Planning. Through their varied skills and knowledge base of Synchronisation and transmission equipment alike, Horsebridge were able to provide comprehensive Training giving Kazakhtelecom the confidence and ability to undertake network planning utilising exclusively the Sync Architect Network Planning Tool. We fully intend to utilise products and services provided by Horsebridge in the future."
Chief Executive Officer, Kazaktelecom


Consultancy, Product Supply, Deployment and Support
27 th February 2006

“We have worked very closely with Horsebridge for a number of years and continue to experience the highest level of pre- and post sales support. With their varied skills and knowledge base, Horsebridge are able to provide a totally joined up solution from the design stage through implementation to after sales support, giving Jersey Telecom the confidence that projects will run smoothly and within agreed timeframes. Furthermore, Horsebridge's team of technical experts are highly responsive to our urgent needs enabling us to focus on our daily core business requirements."
Transmission/Access Manager, Jersey Telecom


Consultancy, Product Development and Supply
11 th January 2006

“WiMAX networks issues can often stem from poor synchronisation — networks tend to be synchronised at the core, but not at the edge. As the industry experts in this space, Horsebridge were highly responsive to our needs by offering one of the first cost-effective carrier class solutions for enabling accurate data transmission across the entire metropolitan area. Through this partnership we will be able to ensure quality of service across the network while reducing the risk of any service interruptions to customers from interference.”
Vice President of Marketing and Product Management, Airspan Networks


Synchronisation Theory and Equipment Training
16/17 th March 2005

“The content structure was appropriate to our requirements. The course content was clearly explained and the training staff knew the subject deeply, hence the synchronisation knowledge was strengthened, even for the more experienced participants. The practical part of the training was very useful as it focused on real case scenarios and our customers network. The overall rate for the training is very good, however I must say that for some people it was excellent.”

MUX/WDM Support Manager
Ericsson


Technical Support Services
March 2005

"I have found that the services provided by Horsebridge have at all times been of the highest standards, their attention to detail and genuine willingness to help the customer are, I find, a pleasant surprise in these days of take the money and run."

"I would not hesitate to recommend their services to any potential customer."
Principal Engineer, Cable & Wireless Communications


 

 

 


 

 

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